PRIVACY POLICY1. IntroductionLetter Mechanic ("we", "us", or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.lettermechanic.com including any other media form, media channel, mobile website, or mobile application related or connected thereto. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information CollectionWe collect information that you voluntarily provide to us when you register on the site, express an interest in obtaining information about us or our products and services, or otherwise when you contact us. The personal information we collect may include:
•Name
•Address
•Email address
•Phone number
•Work history and other information included in your worksheet
3. User InformationThe information we collect is used to provide and improve our services, including:
•To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
•To improve our website in order to better serve you.
•To allow us to better service you in responding to your customer service requests.
•To administer a contest, promotion, survey, or other site feature.
•To quickly process your transactions.
•To send periodic emails regarding your order or other products and services.
4. Sharing of InformationWe do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
5. Data ProtectionWe implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
6. Your Rights Under the CCPAIf you are a resident of California, you have the right under the California Consumer Privacy Act (CCPA) to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You also have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
7. Changes to This Privacy PolicyWe reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
8. Contact UsIf you have questions or comments about this Privacy Policy, please contact us at: support@lettermechanic.com